One&Only The Palm Dubai

beautiful setting, relatively quiet for Dubai fabulous suite with lovely outside seating, with small pool absolutely stunning at night charming helpful staff, in particular, Noushad, who went above & beyond to make our stay memorable and of course, not forgetting the resident family of bunnies, unbelievably cute

An embodiment of luxury, the One and Only Palm in Dubai provided an exceptional and memorable stay during our recent trip. From our initial interaction, the staff demonstrated a level of attentiveness and warmth that left us feeling well cared for. A special mention must be given to the check-in service, which was not only welcoming, but they also delighted us with a delightful room upgrade and a welcoming cake delivered to the room. This added personal touch was truly appreciated. We were incredibly impressed with the state of our rooms which were always immaculately presented. Each time we returned from the pool, it was as though our room had been reset, ready for a new experience. We marveled at the transformation - curtains drawn, makeup reorganized, clothes neatly folded, and the bed adorned with roses and towel swans. The meticulous attention to detail by the housekeeping team elevated our stay and was truly praiseworthy. The hotel host was another standout, providing invaluable assistance with restaurant reservations and organizing an enjoyable boat ride. These well-curated experiences greatly enhanced our stay and showcased the host's in-depth local knowledge and connections. The pool facilities are top-tier, with attentive staff who went above and beyond to ensure we were comfortable. From setting up the bench with towels to offering iced water and fruit skewers, their service significantly augmented our poolside experience.

The whole hotel was top notch from top to bottom. The decor, the feel, the staff attentiveness and what appeared to be their genuine happiness to be of any help they could. We went on a UAE residents offer and received 500dhs back to use at the hotel which was very helpful! Truly felt like a little Oasis on the palm.

it was an exclusive experience. It is a very luxurious hotel. The staff is very polite. everything was clean.

Ms Roberta Caucino, the manager takes care of every single person in the hotel since the moment you step in. Her perfect approach and amazing management for the details made the stay extraordinary.