One&Only The Palm Dubai

They really went above and beyond. I had forgotten my dental waterpik and the personally assigned staff member Noushad went ahead and got one for me in town. When they were late for housekeeping, they put flowers into our room. I also loved that this was a quiet hotel with a lot of luxury but not in your face. The spa is truly world class in terms of treatments. Breakfast is a big buffet and you can order what your heart desires a la carte as well. Also, even though the hotel was 80% at capacity it never felt crowded. And it does feel a bit more like a boutique hotel. Lovely!

Our third stay at this hotel, rooms are always spacious, well appointed and clean. Food is always fantastic.

An embodiment of luxury, the One and Only Palm in Dubai provided an exceptional and memorable stay during our recent trip. From our initial interaction, the staff demonstrated a level of attentiveness and warmth that left us feeling well cared for. A special mention must be given to the check-in service, which was not only welcoming, but they also delighted us with a delightful room upgrade and a welcoming cake delivered to the room. This added personal touch was truly appreciated. We were incredibly impressed with the state of our rooms which were always immaculately presented. Each time we returned from the pool, it was as though our room had been reset, ready for a new experience. We marveled at the transformation - curtains drawn, makeup reorganized, clothes neatly folded, and the bed adorned with roses and towel swans. The meticulous attention to detail by the housekeeping team elevated our stay and was truly praiseworthy. The hotel host was another standout, providing invaluable assistance with restaurant reservations and organizing an enjoyable boat ride. These well-curated experiences greatly enhanced our stay and showcased the host's in-depth local knowledge and connections. The pool facilities are top-tier, with attentive staff who went above and beyond to ensure we were comfortable. From setting up the bench with towels to offering iced water and fruit skewers, their service significantly augmented our poolside experience.

everything is just perfect, the rooms, the staff is amazingly pro & nice, the breakfast. I loved the gym (boxing, great machines and yoga classes), all the activities and the pool is really amazing for swiming. Literally you just want to stay in the hotel and enjoy each moment. The staff is doing everything for their guests to enjoy in a relaxed atmosphere. If we come again to Dubai, definetelly we will stay in this hotel.

Superb! The hotel is stunning set in a fabulous location at the quiet end of the palm. The best service you will get anywhere. Having travelled all over the world and stayed in some of the most luxurious hotels I can honestly say that this hotel is the best.